Ah, yes. Anyone else out there the techno-freak for their families--and yet, not really so qualified to do it?
At work, there are wonderful IT staff who answer questions, fix my laptop when it gets hinky, and generally address all my tecgno problems. At home, it is another story. As I am the one with the patience and a penchant for "figuring things out," as might be fitting for an academic, I am the one who handles any technical task. I install software programs, DVD players, new hardware, etc. Most of the time it works out okay, but every once in a while, it becomes a huge task. This weekend is one of those burdensome times.
I just switched our internet service provider from cable to DSL. No big deal, right? Wrong. Not only did the new modem not work with my wireless router, but once I got that fixed--after VERY LONG calls to the internet provider and the maker of the wireless device--we now cannot send any emails from Outlook. I am sure it is just a setting issue, but what a complete pain in the ass. And then, of course, there is the plaintive, painful sighing of the gf who just wants to use her fucking email, which was working fine before I made the changes.
I did what I always do--look online for answers while the internet service provider sleeps. All the fixes I found online don't work. Something else is going on. So, it sounds like another freakin' phone call with the service provider's IT folks--somewhere in a foreign country, I believe. (The last connection I had sounded like it was actually overseas--hard to hear.)
If that doesn't work, it is a call to the geek squad folks... you KNOW they are making out like bandits with all of us who have technology we don't understand, but that we just want to WORK! Grr.
There are days that I wish I could just be the helpless girl, spouting something like, "I'm just so helpless with technology," while fluttering my eyelashes, turning the page of my romance novel, and sipping an iced tea. This self-sufficient woman thing sometimes really sucks.